Return Policy
Last Updated: May 12, 2026
At Pravsaib, customer satisfaction is our priority.
1. Return Eligibility
You may request a return if:
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The product is damaged
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The wrong item was received
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The item is defective
Return requests must be made within 7 days of delivery.
2. Non-Returnable Items
The following items are not eligible for return:
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Used products
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Personal care items
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Products damaged by misuse
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Items without original packaging
3. Refund Process
Once your return is approved and inspected, refunds will be processed within 5-7 business days.
Refunds will be credited to the original payment method.
4. Exchange Policy
We only replace items if they are defective or damaged.
5. Return Shipping
In some cases, customers may be responsible for return shipping charges.
6. Cancellation Policy
Orders can only be canceled before they are shipped.